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Security And Privacy
When you are transmitting sensitive personal information over the Internet, such as applying for a loan, LHA Mortgage Services gives you a secure connection. All of your data is encrypted with the Secure Sockets Layer (SSL) system. This creates a protected connection between you and LHA Mortgage Services, which safeguards your data from prying eyes.
You may not be able to access the secure server if your connection to LHA Mortgage Services is originating from inside a firewall (this may occur if your are trying to access LHA Mortgage Services secure server from your office) or if you are using a version 2.0 or earlier browser. To correct this error, try originating your connection from another location, such as home. Downloading the latest version of your preferred browser in another option.
At LHA Mortgage Services, Inc., we recognize the importance of respecting your privacy and maintaining your trust. Safeguarding your personal information is among our highest priorities. The main objective of this notice is to allow you to make informed choices about the sharing of your personal information. Other objectives include complying with applicable federal, state, and local laws and regulations, helping us protect you against potential fraud or unauthorized transactions, processing your requests, and providing you with new opportunities to help you meet your financial needs.
We pledge to respect your financial assets and are committed to exceptional personalized service. This privacy notice is intended to inform you about the information we collect as well as how we may disclose this information to third parties in the future.
1. Definitions
In this Notice, LHA Mortgage Services, Inc. is referred to as we, our and us.
This initial privacy notice is for you if you are an individual (not a business) who has applied for and/or obtained a mortgage loan from us.
“Affiliate” means (1) any company that we own or control, plus (2) any company that owns or controls us, plus (3) any company that is owned or controlled by the same company that owns or controls us.
“Consumer Report Information” means information about you other than (1) your contact information (e.g., name and address), and (2) facts about your transactions and experiences with us (e.g., your loan amount). Examples of Consumer Report Information include your credit score and income.
“Nonpublic Personal Information” means any information that you provide to us to obtain a financial product or service, that we collect based on a transaction between us or that we obtain in other ways in connection with providing a financial product or service.
“Nonaffiliated Third Party” means a company that is not an Affiliate.
2. Information that We Collect
We collect Nonpublic Personal Information about you from the following sources:
• Information we receive from you on applications or other forms;
• Information about your transactions with us, and
• Information we receive from consumer reporting agencies and other third parties.
3. Confidentiality and Security of Your Nonpublic Personal Information
We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your Nonpublic Personal Information. We limit employee access to Nonpublic Personal Information to those with a business reason for accessing such information.
4. Categories of Information that We Disclose To Affiliates and Nonaffiliated Third Parties
We may disclose all of the Nonpublic Personal Information we collect about you, to our Affiliates and Nonaffiliated Third Parties in accordance with applicable law as follows:
• We currently disclose or may disclose in the future Nonpublic Personal Information to the following types of Affiliates: (1) financial service providers such as consumer banks or securities brokerage firms; (2) non-financial companies such as real estate firms, title companies or direct marketers.
• We disclose Nonpublic Personal Information to Nonaffiliated Third Parties as permitted by law. For example we disclose Nonpublic Personal Information to companies as necessary to process your business and administer financial transactions that you have authorized. We transmit Nonpublic Personal Information to investors that originate, purchase or service your mortgage loan to enable the investors to issue approvals and make underwriting/purchasing decisions. For example, if we transfer or sell your loan, we may provide your file, including your loan application, credit report and other loan documents to the investor/servicer. We also transmit Nonpublic Personal Information to credit reporting agencies, appraisers and other third parties as necessary to process your transaction. We also disclose Nonpublic Personal Information as necessary to prevent fraud or to comply with applicable state and/or federal law, for example, to comply with a subpoena, court order or regulatory demand.
• We reserve the right to disclose Nonpublic Personal Information to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.
In addition, unless you opt-out as described below, we may disclose Nonpublic Personal Information to Nonaffiliated Third Parties that provide insurance and investment products. These parties may inform you about insurance and investment products and services that may be useful, helpful and convenient to you. This enables us to better meet your financial needs.
You have the right to opt-out of our disclosure of Nonpublic Personal Information to Nonaffiliated Third Parties that provide insurance and investment products.
You also have the right to opt-out of our disclosure of Consumer Report Information to any Affiliate.
5. Explanation of Opt-Out Right
You may instruct us to refrain from sharing information, as described above, by opting out. If you choose to opt-out, we will not share your Nonpublic Personal Information with Nonaffiliated Third Parties except as provided by law nor will we share Consumer Report Information with our Affiliates. You may instruct us of your decision to opt-out by contacting us and advising our representative of your name, address, phone number and decision to opt-out or you may e-mail us at info@lhamortgage.com Upon receipt of your call or your e-mail exercising your opt-out rights, we will act upon it within a reasonable time and your opting-out will remain in effect until you notify us otherwise in writing.
Upon receipt of this notice, we will provide you a reasonable 30-day time period in which to exercise your opt-out rights.
6. Former Customers
After you are no longer a customer of LHA Mortgage Services, Inc. we will continue to treat the Nonpublic Personal Information we have about you as described in this Notice.
At LHA Mortgage Services, Inc., we are committed to protecting your privacy and safeguarding the confidence you have placed in us. If you have any questions regarding this notice, please contact us.
Thank you for allowing us the privilege of servicing your financial needs.
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